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Privacy Policy

SurveyTicker.com

 

Privacy Policy


SurveyTicker.com ("SurveyTicker", "We" or "Us") is committed to protecting the privacy of each person accessing or using SurveyTicker.com as outlined in this Policy. This Privacy Policy applies to SurveyTicker and its owner Calabasas Holdings, Inc. and governs SurveyTicker's data collection and usage, including on SurveyTicker's Internet Web site (the "Site"). The Site provides registered users ("Users") the opportunity to participate in various Activities on the Site as described and defined in the SurveyTicker Terms of Service ("TOS"), earn reward Vouchers and/or Points which may be redeemed for rewards at RedeemItNow.com ("RIN") and use related services. This Privacy Policy is provided in conjunction with the TOS for SurveyTicker.com, which are referred to an incorporated herein. This Privacy Policy explains information and privacy practices for SurveyTicker. It does not apply to third party providers or web sites unless otherwise stated. This Policy is effective upon acceptance of the registration for new registering Users, and is otherwise effective on December 1, 2009, for all Users.

 

Collection and Use of Information

 

SurveyTicker collects a variety of both personal and non-personal information using the methods listed below and for specific purposes described below. In general, we use information collected to:


  • enable us to provide you with Activity opportunities and offers that meet your preferences and profile or for which you may qualify under criteria established by us or our clients;
  • facilitate Activities and transactions on the Site;
  • authenticate you as a User,
  • to operate and improve the Site, services and offerings;
  • to personalize the Activity offerings and opportunities provided to you;
  • to fulfill your requests for participation in Activities, award and redeem Points, and other services;
  • to communicate with you and respond to your inquiries;
  • to conduct research about your use of the Site and Services for both information and market research purposes;
  • to offer you other products, programs, or services that may be of interest; and
  • to insure the security and integrity of the Site, Activities and Activity Responses

 

Information Collected at Registration

 

To use the Site and Services and participate in Activities you must register as a User of the SurveyTicker. SurveyTicker collects personally identifiable and demographic information when you register, including basic contact information (such as your first name, last name and e-mail address) and demographic information (such as your zip code, age and gender). The information requested during registration may change from time to time at SurveyTicker's sole option. We may request additional information at the time of registration, but only information marked "required" is necessary for registration. However, the lack of information could limit or exclude you from certain opportunities or Activities you may otherwise qualify for if the information necessary to determine such qualification is not provided. Once you register with SurveyTicker, you will be known to Us.

 

We do not accept registrations from persons under the age of thirteen. The Site will automatically block enrollment of any person once they indicate they are under the age of thirteen. If we discover that a user is under the age of thirteen, we will terminate the account and delete the user's information. It is the responsibility of parents and/or guardians to ensure that their children's privacy is protected and prevent children from accessing the Site. SurveyTicker will not be liable for any content or advertisements viewed by minor children in violation of the terms of this Policy or the TOS.

Automatic Data Collection/Cookies, Flash Objects and Applet Upon registration, We install cookies and, if you elect to use the Ticker feature, an applet on your computer to facilitate the communication between you and Us and to allow the functioning of aspects of the Site and Services. Our web pages also may contain web flash objects. These devices automatically collect non-personal information hardware and browing information as described below. We use such data to analyze trends, administer the site, track a User's movement, and gather broad demographic and behavior information.

 

A cookie is a small piece of information that a website transfers to the hard drive of a visitor's computer to facilitate communication for record-keeping purposes. Cookies contain identifying information and certain codes that assist in the recognition between your computer and our Site and speed the start-up and communication process. Cookies provide visitors a personalized experience on this Website by enabling us to determine unique preferences and trends based on visits to websites. To make full use of the Site and Services, your browser should be set to accept cookies from Us and Affiliates (clients, providers or others authorized by SurveyTicker and by you by your acceptance of their invitations or links with their web sites). Affiliates utilize cookies to identify you as a SurveyTicker User and to report your activities back to SurveyTicker so we are able to credit your account with Points, redeem points or facilitate other activities. You may configure your browser to not accept cookies if you desire, but you may lose some functions.

 

A flash object (or clear pixel GIF) is an invisible file located on web pages that you visit. They are often used in combination with a cookie to track navigation of a site and communicate with your computer to determine, among other things, whether you have been to that page before or viewed particular information.

 

The applet is a program that allows and supports the "Ticker" function, which is a real time on-line data stream that provides User with both Activity invitations and links to such Activities and real time information on the User's reward Points balance. This applet will also collect and report to Us data points from the User's hardware, such as serial numbers for hard drives and motherboards, that provide a digital identification of the hardware. This information will be used to ensure the security and integrity of the Activities and the Activity responses and to verify that the User is the person responding to the Survey. Such data will not be disclosed or sold to third parties.

 

Information Collected From Participation Activity and Use of Information When you sign in to the Site, the Site may automatically recognize you by one or more of the cookies that have been placed in your computer through your registration or prior use of the Site. These cookies will identify you individually and enable us to identify the Activity opportunities and offers meeting your preferences or qualifications, track and record your activity on the Site and enable us to credit to, or deduct Points from, your account. This information may be added to your personal profile information and used for identifying Activity opportunities and offers relevant to your profile and preferences. These cookies also enable you to access your personal information and participate in activities, including redeeming points for merchandise or cash.

 

The Ticker applet collects information from the hardware to insure that the appropriate person is participating in the Activity and may also track a Users activity to provide certain behavior information. This information may be added to your personal profile information and used for identifying Activity opportunities and offers relevant to your profile and preferences and for market research purposes

 

SurveyTicker or an authorized Affiliate may periodically provide you the opportunity to participate in Activities. To determine if you qualify (if there are qualification requirements) and to participate in such Activities, you may need to provide additional personal information. You may decide not to accept any of the offers and you therefore can decide whether or not to disclose such information. The requested information may require additional or more detailed information than you have previously provided, such as further contact information (such as name and shipping address) and demographic information and personal preferences (product preferences or opinions). This information is used to verify eligibility to participate in Activities, to evaluate and interpret results, to notify you of information related to the Activity, award of points, and follow-on or additional similar offers or opportunities. Generally, this information is retained and used only by SurveyTracker and not sold or disclosed to any third parties. However, there may be instances in which the offer or invitation is to participate directly with a third party, which will be indicated in such offer. If you elect to participate in any activity or offers by third parties, either through the Site or by a link from the site to another web site, SurveyTicker has no control over the collection and use of your personal information by the third party. You should review the third party's privacy policy to understand what information they collect and how it is used.

 

Information obtained during your activity on the Site includes, depending on use:

 


  • Your browser type (e.g., Netscape)
  • Platform-dependent information (e.g., Windows XP)
  • Requested document (the page you're looking at)
  • Referrer URL (the page you came from if within the Site)
  • Date and Time of your visit
  • Your SurveyTicker account information
  • Purchase or point redemption transaction detail (from the RIN or third party web sites)
  • IP address
  • Manner of connecting to the Internet

 

Additionally, for each visitor to our Site, our server may automatically recognize the following:


  • Host origin of the request (your IP address or that of your ISP if using proxy servers)
  • Requested document (the page you're looking at)
  • Referrer URL (the page you came from if within the Site)
  • Your registered SurveyTicker.com account information
  • Date and time of your visit
  • Hardware information such as serial numbers for hard drives and motherboards

 

This information that users generate as they move from page to page and click on items within a website, sometimes called clickstream data and usually stored in log files, is used to monitor site performance, ensure the Site functions properly, and analyze traffic patterns and usage of our Site. This information may be added to your personal profile and used for identifying Activity opportunities and offers relevant to you.

 

Your personal information specifically identified with you is not provided by Us to Affiliates without your consent. Your personal information may be used to qualify you for participation in Activities (for example a survey may request males between 18-24 who play videogames more than 10 hours per week), but your personal identification will not be provided to third parties. However, if you agree to participate directly in an Activity offered directly by a third party, such personal information as you provide to the third party is not covered under this Privacy Policy.

 

We and our Affiliates use third-party cookies and flash objects and similar technologies to measure page views on both SurveyTicker and Affiliates' web sites and email responses. These commonly used counters collect no personal information, but allow us to identify unique visitors to the Site and User visits to Affiliate's sites, and monitor activity related to each specific offer by SurveyTicker or an Affiliate.

 

Vouchers may be used and Points may be redeemed through Our affiliate RIN, which provides redemption services to SurveyTicker through its RedeemItNow.com web site. To redeem Points, you must provide RIN and Us with an accurate home address, which will be used only for security purposes. We will not use the address information for any solicitation and will not sell or disclose that information to third parties. RIN will also capture and store your redemption transaction details which may include the items and quantities purchased, purchase price, date and time of purchase. This information is used to deduct Points for purchases and to adjust your account balance in the event of returns and exchanges. This information is also used by Us or RIN f there are any account questions or issues related to the transactions. We may also use your transaction history to make offers and opportunities available to you that match your prior interests. RIN also provides its own Privacy Policy on its web site.

 

RIN also uses PayPal to provide cash award redemption for Points. The use of PayPal requires a PayPal account, which will require Users to provide PayPal with certain personal information. All use of the PayPal system is subject to the Terms of Service and Privacy Policy of PayPal, which can be accessed from the Site for from PayPal directly.

 

Users may be offered other redemption opportunities, including the ability to exchange Points for merchandise or credits towards merchandise. Some of these redemption opportunities may involve third party providers of merchandise. In some instances, these transactions may require the disclosure of personal information to RIN or to such third party providers, such as for example: an address for shipment of merchandise or credit card information if any additional payment is required. All use of such third party sites is subject to the Terms of Service and Privacy Policy of the third party. The information we obtain from you may be supplemented with additional information from other companies. If we use a third party service provider to conduct SurveyTicker Activities, that company will be prohibited from using your personal information for any other purpose. We will not share your personal information from your participation with any third party unless we give you prior notice and allow you to opt out of such sharing of information.

 

Other Use and Disclosure of Personal Information We do not rent or sell your personal information to anyone without your express consent or as described in this Policy. When we do share data with our Affiliates it is in aggregate form and does not identify the User personally, unless the information is necessary to credit points or complete redemption transactions or unless you have consented to such sharing. In general, the crediting of points can be accomplished by only sharing your user name and not additional information. However, certain redemption transactions may require personal information to be shared.

 

SurveyTicker engages or may engage in email and direct mail marketing. Because email is an integral part of the Site and Servicess and our communications with Users, you agree to receive email as part of the registration. Some email communication is necessary for us to be able to perform basic functions of the Site and Services, advise you of important Site and administrative information, including changes or alterations to our Terms of Service, and thus cannot be block or stopped other than by terminating your Registration. However, you may opt-out of participation in some of the marketing programs by emailing support@SurveyTicker.com or my selecting the "opt-out of future emails" choice included in each marketing email.

 

Although we house our data in the United States, it is possible that some of our data processing may occur outside of the United States. While the data protection laws of these countries may vary, we will make every reasonable effort to protect your information based upon the express terms of this Privacy Policy. By registering as a User, you consent to this transfer of your personal data.

 

Your Access to Personal Information If your personal information changes or if you want to terminate your Registration, you may correct, update, or delete it by emailing User Services at support@SurveyTicker.com.

 

User Communications and Email SurveyTicker will send Site and administrative information and information related to Activities that meet your profile or preferences via the streaming Ticker and/or emails. If you receive any emails or Ticker data that you do not believe meet your profile or preference or that you do not otherwise wish to receive, you may prevent future similar emails by clicking on the opt-out links contained within each SurveyTicker marketing email or by sending an email to: support@SurveyTicker.com.

 

Users may also receive SurveyTicker.com Activity offers via telephone or postal mail. These will be offers we think you are interested in based on your criteria. However, you may opt-out of either or both of these communications by sending a request to support@SurveyTicker.com.

 

We may contact you in response to your inquiries, to provide services at your request and to manage your account. We will communicate with you by email, telephone or fax in accordance with your wishes.

 

Because the choices you make in may not take effect immediately, it is possible you may receive a communication during the period in which your request or change is being processed.

 

Affiliates and 3rd Party Websites The Site and our email may contain links to various other third party sites. While SurveyTicker makes every effort to ensure that our Affiliates post clear and complete Privacy Policies and observe appropriate data practices, these sites may have privacy policy different from that of SurveyTicker. The privacy practices of other websites and companies are not covered by this policy and you must review their policy to understand your rights.

 

In some instances, SurveyTicker may need to validate your transaction with an Affiliate or obtain information from an Affiliate to ensure that your account is credited with the correct number of Points or to complete a redemption transaction. The information shared is used solely for this purpose and may include your first name, last name, email address, mailing address or date of birth. In such instances, we will require that these third parties comply with the information practices set forth in this Privacy Promise and that the Information is not shared or used for any other purpose.

 

Security SurveyTicker has established security practices to protect User's information, including firewall security, use of encryption technology, and the use of multiple levels of password security to limit access to data to only those persons who have a need for the data.

 

We may use contractors or vendors to help us provide some of the services at our site. If we disclose personal information for them to provide the services, it is with the requirement that the information is kept confidential and used only for those services.

 

Changes to this Privacy Policy We may amend or modify this policy from time to time. The current policy may be viewed at any time on the Site. If we make changes we believe are material, we will notify you by email, Ticker or by a notice on the Site so you may review the current policy.

 

California Privacy Rights: California privacy law allows California residents to obtain specific disclosures about a business's privacy practices if it shares information with other companies for direct marketing purposes. To make a request to SurveyTicker under California's privacy law, please send an e-mail to: support@SurveyTicker.com.

 

Contact Us If you have any questions or suggestions regarding our privacy policy, please contact us at support@SurveyTicker.com or at:

 

SurveyTicker.com
Attention: Support (Privacy),
23632 Calabasas Road, Suite 203,
Calabasas, CA 91302

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